Privacy Policy

Last Updated: October 30, 2026

Your privacy is important to us. It is JupiterBuy's policy to respect your privacy regarding any information we may collect from you across our website, JupiterBuy, and other sites we own and operate.

1. Information We Collect

We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we're collecting it and how it will be used.

Information we collect may include:

  • Name and contact details (email address, phone number).
  • Billing and shipping information necessary for processing your group buy orders.
  • Information about your interactions with our platform, such as campaigns joined and order history.

2. How We Use Your Information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website and group buy platform.
  • Process transactions and send related information, including purchase confirmations and pickup details.
  • Communicate with you, either directly or through your local Captain, regarding your order status, customer service inquiries, and community updates.
  • Improve, personalize, and expand our website and services.

Note on Captains: When you join a campaign, your name and order details (but not payment information) will be shared with the local Captain organizing that campaign to facilitate the pickup process.

3. Data Retention

We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we'll protect within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification.

4. Sharing Your Information

We don't share any personally identifying information publicly or with third-parties, except when required to by law, or with trusted service providers (such as payment processors) who assist us in operating our platform.

5. Your Rights

You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services. You may also contact us at any time to request access to, correction of, or deletion of your personal data.

6. Contact Us

If you have any questions about how we handle user data and personal information, feel free to contact us.