Captain Handbook

Everything you need to know about hosting successful group buys, managing logistics, and building your local JupiterBuy community.

As a JupiterBuy Captain, you are the cornerstone of your local community. Your primary role is to act as the central distribution hub for group buy campaigns.

You are an independent community host. By leveraging collective buying power, you unlock wholesale prices for your neighbors, friends, and local network.

  • You provide a safe, accessible pickup location.
  • You help market campaigns to ensure minimum targets are met.
  • You verify orders and distribute goods to buyers.

Retailers list products available for group buying. As a Captain, you browse these offerings and apply to host a campaign in your area.

  • Minimum Targets: Every campaign has a minimum sales target (either revenue or quantity). The campaign must hit this target before the deadline to succeed.
  • Off-Platform Payments: JupiterBuy does not collect payments. Once a campaign is successful, the Retailer will coordinate payments directly with the buyers.
  • Marketing: Share your unique campaign link via WhatsApp, local Facebook groups, or community newsletters to reach your target quickly!

When a campaign successfully closes, the Retailer will ship all the ordered items in bulk directly to your designated pickup address.

Important Liability Note: From the moment you receive and sign for the bulk shipment, you assume responsibility for the safekeeping of those products until they are picked up by the buyers.

Ensure you have adequate, clean, and secure storage space before applying to host large or perishable items.

When buyers arrive to collect their items, you must verify their order using the JupiterBuy platform.

  • Digital Pickup Pass: Buyers will present a Digital Pickup Pass (QR Code) on their phone. You can scan this using the Captain Dashboard to instantly mark the item as fulfilled.
  • Manual Code Entry: Alternatively, buyers can provide a 6-digit pickup code which you can enter manually.
  • Abandoned Items: If a buyer fails to pick up their items within the agreed timeframe, you must coordinate with the Retailer to determine the resolution. JupiterBuy does not handle refunds or uncollected goods.

Still have questions about being a Captain?

Contact Support